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Ixtapa
Krystal Ixtapa
Reserve rooms
Krystal Ixtapa

About the property

Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services. The Krystal Ixtapa provides everything needed for a relaxing and enjoyable stay, including an on-site gift shop, activities for kids and indoor and outdoor swimming pools. Guests can also dine at one of the hotel's several on-site restaurants or relaxing with a cocktail from one of the bars. Guests at the Krystal Ixtapa can easily discover a variety of recreational activities only moments away. Deep-sea fishing, golfing, shopping, swimming and sailing are all available nearby.

Popularity

7.8
Good
General
5856
brand
Tripadvisor 8/10
3794
brand
Booking 7.9/10
1111
brand
Expedia 7/10
951

Main services

Bicycle tour
Dining Area
Entertainment Area
Spa & Wellness Centre
Beach hotels
Massage
Adapted for disabled
Swimming Pool
Breakfast
First aid kit
Water slides
Internet access
Air conditioned
Fire extinguisher
Restaurant
Games room
Children playground
Luggage room
Golf course
Babysitting service
Garden
Room service
24-hour security
Medical service
Bar
TV lounge
Fitness
Wi-fi
Non-smoking rooms
Waterpark
Desk
Contactless check-in/out
Elevator
Meeting room
Supermarket
Billiards
Sun loungers
Smoke detector
Parking
Nightclub
Snack bar
Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Ixtapa, Mexico
Ixtapa is a beach resort located in the municipality of Zihuatanejo de Azueta, in the Mexican State of Guerrero. It is a resort planned by the National Fund for tourism promotion in 1968 with the Special Fund granted by the Bank of Mexico for the creation of new tourist destinations on the coast of the country, its construction began in 1970 and started operations in 1974. It is currently one of the main tourist destinations of Mexico, receiving on average a little more than 2 million tourists annually.

What’s nearby

  • Long Beach - 0.61 km
  • Magic World Ixtapa - 0.66 km
  • Itxapa Cycleway - 0.86 km
  • Linda Beach - 1 km
  • Delfiniti of Mexico - 1.39 km
  • Marina Ixtapa Náutica Golf Course - 1.41 km

Getting around

  • (ZIH) Zihuatanejo, Ixtapa Zihuatanejo Intl, MX - 16.78 km
  • (LZC) Lazard Cardenas, Lazaro Cardenas, MX - 75.26 km

About accommodation

General

  • Air conditioning
  • Non-smoking throughout
  • Minimarket on site
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Billiards
  • Spa facilities
  • Nightclub/DJ
  • Golf course (within 3 km)
  • Karaoke
  • Kids' club
  • Fitness centre
  • Games room
  • Children's playground
  • Private beach area
  • Beachfront
  • Evening entertainment
  • Water park
  • Beach
  • Entertainment staff
  • Bike tours
  • Massage
  • Spa and wellness centre
  • Fitness

Services

  • 24-hour front desk
  • Room service
  • Babysitting/child services
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Tour desk

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
  • Coffee house on site

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Outdoor pool (all year)

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking

Pool and wellness

  • Water slide
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Kids' pool

Reception services

  • Invoice provided

Entertainment and family services

  • Kids' outdoor play equipment

Languages

  • English
  • Español

About the rooms

The accommodation has 40 rooms:

Bedroom

  • Cots

General

  • Air conditioning
  • Ironing facilities
  • Safety deposit box
  • Iron
  • Key card access

Bathroom

  • Free toiletries
  • Conditioner
  • Toilet paper
  • Hairdryer
  • Shampoo
  • Shower
  • Towels
  • Private bathroom

Media & Technology

  • TV
  • Telephone
  • Cable channels

Outdoors

  • Balcony

View

  • Sea view
  • Garden view
  • Pool view
  • View
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Cost

Free
Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

Bogart's

  • Access for guests and visitors
  • Reservation required

Cinque Terre

  • Guests only
  • Reservation required

Aquamarina Café

  • Guests only
  • No reservation required

Las Velas

  • Guests only
  • No reservation required

Paseo por México

  • Guests only
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

Nearby

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 16:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

The Hotel offers a Gala Dinner for Christmas and New Year's Eve only for reservations with an All-inclusive rate plan. For more information please contact the property directly with the contact details provided in your confirmation. The property has the Stay Safe & Clean Sanitary Certification. Reservations above 5 rooms will apply a policy group, property will be in contact with you in order to deliver terms and conditions.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Contact us