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Ixtapa
Krystal Ixtapa All Inclusive
Reserve rooms
Krystal Ixtapa All Inclusive

About the property

With a stay at Krystal Ixtapa All Inclusive in Ixtapa, you'll be on the beach, just a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This all-inclusive resort is 7.1 mi (11.3 km) from La Ropa Beach and 0.7 mi (1.2 km) from Magic World Aquatic Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.



Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Popularity

7.8
Good
General
5780
brand
Tripadvisor 8/10
3794
brand
Booking 8/10
1032
brand
Expedia 7/10
954

Main services

Multilingual staff
Volleyball
Spa treatments
Beach hotels
BBQ Facilities
Shop
Swimming Pool
Waterskiing
Water slides
Bicycle hire service
Restaurant
Game room
Jet ski
Playground
Luggage room
Golf Course (within 2 miles)
Diving
Conference room
Babysitting service
Garden
24-hour reception
Bar
Dry cleaning and laundry
Fitness
Non-smoking establishment
Windsurfing
Elevator
Sailing
Meeting room
Billiards
Hairdressing salon
Spa
Sun loungers
Secure parking
Snorkeling
Motorcycle rental
Snacks
Pets not allowed

* Some services may carry an extra charge.

Information about the area

Ixtapa, Mexico
Ixtapa is a beach resort located in the municipality of Zihuatanejo de Azueta, in the Mexican State of Guerrero. It is a resort planned by the National Fund for tourism promotion in 1968 with the Special Fund granted by the Bank of Mexico for the creation of new tourist destinations on the coast of the country, its construction began in 1970 and started operations in 1974. It is currently one of the main tourist destinations of Mexico, receiving on average a little more than 2 million tourists annually.

What’s nearby

  • Long Beach - 0.61 km
  • Magic World Ixtapa - 0.66 km
  • Itxapa Cycleway - 0.86 km
  • Linda Beach - 1 km
  • Delfiniti of Mexico - 1.39 km
  • Marina Ixtapa Náutica Golf Course - 1.41 km

Getting around

  • (ZIH) Zihuatanejo, Ixtapa Zihuatanejo Intl, MX - 16.74 km
  • (LZC) Lazard Cardenas, Lazaro Cardenas, MX - 75.28 km

About accommodation

General

  • Air conditioning
  • Non-smoking throughout
  • Minimarket on site
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Billiards
  • Spa facilities
  • Nightclub/DJ
  • Golf course (within 3 km)
  • Karaoke
  • Kids' club
  • Fitness centre
  • Games room
  • Children's playground
  • Private beach area
  • Beachfront
  • Evening entertainment
  • Water park
  • Beach
  • Entertainment staff
  • Bike tours
  • Massage
  • Spa and wellness centre
  • Fitness

Services

  • 24-hour front desk
  • Room service
  • Babysitting/child services
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Tour desk

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
  • Coffee house on site

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Outdoor pool (all year)

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking

Pool and wellness

  • Water slide
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Kids' pool

Reception services

  • Invoice provided

Entertainment and family services

  • Kids' outdoor play equipment

Languages

  • English
  • Español

About the rooms

The accommodation has 40 rooms:

Bedroom

  • Cots

General

  • Air conditioning
  • Ironing facilities
  • Safety deposit box
  • Iron
  • Key card access

Bathroom

  • Free toiletries
  • Conditioner
  • Toilet paper
  • Hairdryer
  • Shampoo
  • Shower
  • Towels
  • Private bathroom

Media & Technology

  • TV
  • Telephone
  • Cable channels

Outdoors

  • Balcony

View

  • Sea view
  • Garden view
  • Pool view
  • View
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Cost

Free
Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

Bogart's

  • Access for guests and visitors
  • Reservation required

Cinque Terre

  • Guests only
  • Reservation required

Aquamarina Café

  • Guests only
  • No reservation required

Las Velas

  • Guests only
  • No reservation required

Paseo por México

  • Guests only
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

Nearby

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 16:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

The Hotel offers a Gala Dinner for Christmas and New Year's Eve only for reservations with an All-inclusive rate plan. For more information please contact the property directly with the contact details provided in your confirmation. The property has the Stay Safe & Clean Sanitary Certification. Reservations above 5 rooms will apply a policy group, property will be in contact with you in order to deliver terms and conditions.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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