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Playa del Carmen
The Palm At Playa
Reserve rooms
The Palm At Playa

About the property

A boutique hotel in Playa del Carmen that reflects the city's lifestyle (for adults over 14 years old). The Palm at Playa is located in the center of this beautiful town, featuring hospitality above and beyond the standard. Our service philosophy, combined with contemporary design, a superb beach and the proximity to the most action in Playa del Carmen makes The Palm at Playa the ideal hotel for your Mexico vacations. The Palm at Playa features a rooftop terrace with a swimming pool and bar. This hotel offers free Wi-Fi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views. The room rate includes free American breakfast. Parking subject to availability.

Popularity

8.7
Very good
General
4213
brand
Tripadvisor 9/10
3280
brand
Expedia 7.8/10
933

Main services

Wi-fi
Beach hotels
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Included services
Wi-fi
Car park

* Some services may carry an extra charge.

Information about the area

Playa del Carmen, Mexico
Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

What’s nearby

  • SAYAB Playa del Carmen Planetarium - 0.48 km
  • Plaza Las Americas - 0.64 km
  • Central Square - 0.7 km
  • La Ceiba Park - 2.03 km
  • City Center - 2.36 km
  • Riviera Grand Casino - 2.37 km

Getting around

  • (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 1.02 km
  • playa del carmen, playa del carmen harbour, mx - 0.78 km
  • playa del carmen, mayan train station playa del carmen, mx - 7.42 km
  • cozumel, cozumel muelle fiscal, mx - 18.04 km
  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 50.72 km
  • (CZM) Cozumel, Cozumel Intl, MX - 19.23 km

About accommodation

General

  • Air conditioning
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms

Activities

  • Public Bath
  • Beach
  • Hot tub/Jacuzzi

Services

  • 24-hour front desk
  • Room service
  • Meeting/banquet facilities
  • Luggage storage
  • Tour desk
  • Daily housekeeping

Safety features

  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Bar

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Pool and wellness

  • Pool with view
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Reception services

  • Invoice provided

Languages

  • English
  • Español

About the rooms

The accommodation has 84 rooms:

General

  • Air conditioning
  • Trash cans
  • Safety deposit box
  • Fan
  • Fire extinguisher
  • Iron
  • Mosquito net
  • Key card access
  • Smoke alarm

Services

  • Wake-up service

Room Amenities

  • Sofa bed
  • Socket near the bed

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Bath or shower
  • Toilet paper
  • Hairdryer
  • Shampoo
  • Toilet
  • Shower
  • Towels
  • Private bathroom

Media & Technology

  • Satellite channels
  • TV
  • Cable channels
  • Flat-screen TV

Physical distancing

  • Single-room air conditioning for guest accommodation

Food & Drink

  • Minibar
  • Bottle of water

Exclusive services

  • Concierge services

Kitchen

  • Coffee machine
  • Kitchen

Outdoors

  • Terrace
  • Balcony
  • Outdoor furniture
  • Patio

View

  • City view
  • Garden view
  • Quiet street view
  • View
  • Inner courtyard view

Living Area

  • Sofa
  • Seating Area
  • Desk

Bedroom

  • Linen
  • Wardrobe or closet

Layout

  • Window

Accessibility

  • Entire unit wheelchair accessible
  • Accessible by lift
  • Upper floors accessible by elevator

Pool and wellness

  • Pool towels
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Roof Club

  • Guests only
  • Reservation required

ROOF TOP

  • Guests only
  • Reservation required

Restaurante #3

  • Guests only
  • Reservation required

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00 to 18:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 11:30 to 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Please note that this hotel is oriented for adults and children over the age of 14. Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information. Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area and guests may experience noise.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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