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Hotel Xcaret Arte All Inclusive
About the property
Popularity


Main services
* Some services may carry an extra charge.
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Information about the area
Playa del Carmen, MexicoWhat’s nearby
- SAYAB Playa del Carmen Planetarium - 0.48 km
- Plaza Las Americas - 0.64 km
- Central Square - 0.7 km
- La Ceiba Park - 2.03 km
- City Center - 2.36 km
- Riviera Grand Casino - 2.37 km
Getting around
- (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 4.62 km
- playa del carmen, playa del carmen harbour, mx - 6.11 km
- playa del carmen, mayan train station playa del carmen, mx - 10.2 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 56.08 km
- (CZM) Cozumel, Cozumel Intl, MX - 20.24 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Soundproof rooms
- Non-smoking throughout
- Chapel/shrine
- Minimarket on site
- Pets allowed
- Adults only
- WiFi available in all areas
- Non-smoking rooms
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Facial treatments
- Body wrap
- Spa facilities
- Sauna
- Nightclub/DJ
- Hair styling
- Water sport facilities on site
- Hair colouring
- Fitness centre
- Themed dinner nights
- Body scrub
- Beachfront
- Beach
- Hot tub/Jacuzzi
- Steam room
- Spa lounge/relaxation area
- Waxing services
- Beauty Services
- Tennis equipment
- Cycling
- Fitness/spa locker rooms
- Live music/performance
- Tennis court
- Movie nights
- Fitness classes
- Solarium
- Light therapy
- Temporary art galleries
- Private beach area
- Hair cut
- Spa/wellness packages
- Pedicure
- Evening entertainment
- Entertainment staff
- Body treatments
- Snorkelling
- Manicure
- Make up services
- Personal trainer
- Yoga classes
- Tour or class about local culture
- Hair treatments
- Spa and wellness centre
- Fitness
Services
- Barber/beauty shop
- Valet parking
- ATM/cash machine on site
- Room service
- Car hire
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Shuttle service
- Dry cleaning
- Tour desk
- Shuttle service (free)
- Daily housekeeping
- Pet basket
- Airport shuttle (free)
- Lockers
- 24-hour front desk
- Airport shuttle
- Currency exchange
- Laundry
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Parking garage
- Free parking
- Electric vehicle charging station
- Parking
- Private parking
- Accessible parking
- Parking on site
Pool and wellness
- Pool bar
- Pool with view
- Water slide
- Swimming Pool
- Plunge pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
Transport
- Airport drop off
- Airport pick up
Reception services
- Invoice provided
Languages
- English
- Español
- Français
- Italiano
- Português
About the rooms
The accommodation has 865 rooms:
General
- Air conditioning
- Ironing facilities
- Safety deposit box
- Carbon monoxide sources
- Fire extinguisher
- Iron
- Tile/marble floor
- Key card access
- Smoke alarm
- Laptop safe
- Carbon monoxide detector
Activities
- Hot tub
- Sauna
Services
- Wake up service/Alarm clock
- Wake-up service
Room Amenities
- Sofa bed
- Socket near the bed
- Hypoallergenic pillow
Safety features
- Air purifiers
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Slippers
- Shower
- Towels
- Private bathroom
- Spa bath
- Toothbrush
Media & Technology
- TV
- Telephone
- Cable channels
- Streaming service (like Netflix)
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Minibar
- Bottle of water
Cleanliness & disinfecting
- Hand sanitiser
Exclusive services
- Free gym access
- Concierge services
Kitchen
- Coffee machine
Outdoors
- Private pool
- Terrace
- Balcony
View
- Sea view
- River view
- Garden view
- Pool view
- View
Living Area
- Sofa
- Seating Area
- Desk
Bedroom
- Alarm clock
- Linen
- Wardrobe or closet
Accessibility
- Accessible by lift
- Toilet with grab rails
- Upper floors accessible by elevator
About the pools
The accommodation has 1 pool:
Location
OutdoorRestaurants
XAAK
- Guests only
- No reservation required
ENCANTA
- Access for guests and visitors
- Reservation required
CHINO POBLANO
- Guests only
- No reservation required
CANTINA VI.AI.PY.
- Guests only
- No reservation required
KIBI KIBI
- Guests only
- No reservation required
MERCADO DE SAN JUAN
- Guests only
- No reservation required
CAYUCO
- Access for guests and visitors
- No reservation required
TAH-XIDO
- Guests only
- No reservation required
ARENAL
- Guests only
- No reservation required
APAPACHOA
- Guests only
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00 to 23:30
- Minimum age for check-in: 18 years old