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Playa del Carmen
Hotel Xcaret Arte All Inclusive
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Hotel Xcaret Arte All Inclusive

About the property

Hotel Xcaret Arte is a luxurious all-inclusive resort in Riviera Maya, near Playa del Carmen, offering 900 suites. Opening its doors on July 1, 2021, this adults-only resort (16+) pays homage to Mexican artistry. Guests enjoy five exclusive workshops: dancing, pottery, weaving, painting, and vegan cuisine. The all-inclusive experience extends to unlimited access to nine iconic parks and tours in Cancun and the Riviera Maya, including Xcaret, Xel-Há, Xplor, and Xplor Fuego. Airport transfers and transport to and from the parks are also included. Each suite is uniquely decorated with handcrafted Mexican décor and organic amenities. A security deposit of $4, 000 MXN is required upon check-in and refunded upon departure.

Popularity

9.1
Superb
General
2271
brand
Booking 8.9/10
944
brand
Expedia 9.2/10
1327

Main services

Wi-fi
Included services
Wi-fi

* Some services may carry an extra charge.

Information about the area

Playa del Carmen, Mexico
Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

What’s nearby

  • SAYAB Playa del Carmen Planetarium - 0.48 km
  • Plaza Las Americas - 0.64 km
  • Central Square - 0.7 km
  • La Ceiba Park - 2.03 km
  • City Center - 2.36 km
  • Riviera Grand Casino - 2.37 km

Getting around

  • (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 4.62 km
  • playa del carmen, playa del carmen harbour, mx - 6.11 km
  • playa del carmen, mayan train station playa del carmen, mx - 10.2 km
  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 56.08 km
  • (CZM) Cozumel, Cozumel Intl, MX - 20.24 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Chapel/shrine
  • Minimarket on site
  • Pets allowed
  • Adults only
  • WiFi available in all areas
  • Non-smoking rooms
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Facial treatments
  • Body wrap
  • Spa facilities
  • Sauna
  • Nightclub/DJ
  • Hair styling
  • Water sport facilities on site
  • Hair colouring
  • Fitness centre
  • Themed dinner nights
  • Body scrub
  • Beachfront
  • Beach
  • Hot tub/Jacuzzi
  • Steam room
  • Spa lounge/relaxation area
  • Waxing services
  • Beauty Services
  • Tennis equipment
  • Cycling
  • Fitness/spa locker rooms
  • Live music/performance
  • Tennis court
  • Movie nights
  • Fitness classes
  • Solarium
  • Light therapy
  • Temporary art galleries
  • Private beach area
  • Hair cut
  • Spa/wellness packages
  • Pedicure
  • Evening entertainment
  • Entertainment staff
  • Body treatments
  • Snorkelling
  • Manicure
  • Make up services
  • Personal trainer
  • Yoga classes
  • Tour or class about local culture
  • Hair treatments
  • Spa and wellness centre
  • Fitness

Services

  • Barber/beauty shop
  • Valet parking
  • ATM/cash machine on site
  • Room service
  • Car hire
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Shuttle service (free)
  • Daily housekeeping
  • Pet basket
  • Airport shuttle (free)
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking garage
  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Pool bar
  • Pool with view
  • Water slide
  • Swimming Pool
  • Plunge pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Transport

  • Airport drop off
  • Airport pick up

Reception services

  • Invoice provided

Languages

  • English
  • Español
  • Français
  • Italiano
  • Português

About the rooms

The accommodation has 865 rooms:

General

  • Air conditioning
  • Ironing facilities
  • Safety deposit box
  • Carbon monoxide sources
  • Fire extinguisher
  • Iron
  • Tile/marble floor
  • Key card access
  • Smoke alarm
  • Laptop safe
  • Carbon monoxide detector

Activities

  • Hot tub
  • Sauna

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Sofa bed
  • Socket near the bed
  • Hypoallergenic pillow

Safety features

  • Air purifiers

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Private bathroom
  • Spa bath
  • Toothbrush

Media & Technology

  • TV
  • Telephone
  • Cable channels
  • Streaming service (like Netflix)
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Cleanliness & disinfecting

  • Hand sanitiser

Exclusive services

  • Free gym access
  • Concierge services

Kitchen

  • Coffee machine

Outdoors

  • Private pool
  • Terrace
  • Balcony

View

  • Sea view
  • River view
  • Garden view
  • Pool view
  • View

Living Area

  • Sofa
  • Seating Area
  • Desk

Bedroom

  • Alarm clock
  • Linen
  • Wardrobe or closet

Accessibility

  • Accessible by lift
  • Toilet with grab rails
  • Upper floors accessible by elevator
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Restaurants

XAAK

  • Guests only
  • No reservation required

ENCANTA

  • Access for guests and visitors
  • Reservation required

CHINO POBLANO

  • Guests only
  • No reservation required

CANTINA VI.AI.PY.

  • Guests only
  • No reservation required

KIBI KIBI

  • Guests only
  • No reservation required

MERCADO DE SAN JUAN

  • Guests only
  • No reservation required

CAYUCO

  • Access for guests and visitors
  • No reservation required

TAH-XIDO

  • Guests only
  • No reservation required

ARENAL

  • Guests only
  • No reservation required

APAPACHOA

  • Guests only
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00 to 23:30
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 08:00 to 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children over 16 are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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